Monsta-RC offers the following types of RC vehicles:
- Monsta Trucks/Cars
- Monsta Boats
- Monsta Helicopters
- Monsta Planes
Yes, all Monsta RC products are Ready-To-Run (RTR). They can be used right out of the box.
Hobby-grade RC vehicles:
- High performance and higher quality
- Feature high performance brushless motors
- Designed for older, more experienced users
Toy-grade RC vehicles:
- Suitable for younger or inexperienced users
- Equipped with brushed motors
- More affordable
- Appropriate for both young and old users
The speed of Monsta-RC vehicles varies for each model, depending on whether it is toy-grade or hobby-grade. To find the specific speed for each vehicle, please refer to the individual product specifications on our website.
Generally, Monsta-RC vehicles are water-resistant, with the following considerations:
- Boats are waterproof, as they are designed for use in water.
- The level of water resistance may vary between toy-grade and hobby-grade vehicles.
- For specific details on water resistance, it's best to check the individual product specifications.
Battery life and charging times vary across different Monsta-RC models. For the most accurate and up-to-date information:
- Check the individual product specifications on our website for each vehicle.
- Battery life can vary depending on the model and whether it's toy-grade or hobby-grade.
- Charging times also vary between models.
- For specific details on the battery life and charging time of a particular model, please refer to its product page on our website.
Yes, Monsta-RC offers free shipping on orders over $80 within the continental United States.
No, we do not offer international shipping at this time.
Monsta-RC offers a 30-day return policy on all items provide the products are in the original packing and have not been used. See our Refund & Exchange Policy here: https://monsta-rc.com/policies/refund-policy
Some replacement parts service for Monsta-RC vehicles are available and others will be provided shortly.
Our shipping process is as follows:
Order Processing:
- Weekdays: Orders are processed within 24 hours
- Weekends: Orders are processed on the next working day
Shipping Time:
- Once processed, shipping typically takes between 3-5 business days
See our shipping policy here: Shipping & Returns
You can contact Monsta-RC customer support through the following methods:
- Email: care@monsta-rc.com
- Contact form: Visit our website at https://monsta-rc.com/pages/contact-us
- Phone: 1 (833) 307-8810
Yes, there are several safety precautions to keep in mind when using Monsta-RC vehicles:
- Always supervise children when they are operating RC vehicles.
- Use the RC vehicle in a safe, open area away from people, pets, and obstacles.
- Do not operate the vehicle on public roads or near traffic.
- Be cautious of moving parts that may cause injury.
- Follow all battery safety guidelines, including proper charging and storage.
- Do not use the vehicle in wet conditions unless it is specifically designed for such use.
- Read and follow all instructions in the user manual.
If you're experiencing issues with your Monsta-RC vehicle, try these troubleshooting steps:
- Check the battery: Ensure it's fully charged and properly connected.
- Verify the power switch: Make sure it's in the "ON" position.
- Check the remote control: Replace batteries if necessary.
- Re-bind the transmitter: Follow the binding process in your user manual.
- Inspect for damage: Look for any visible damage to the vehicle or remote.
- Clean the vehicle: Remove any dirt or debris that might affect performance.
- Check the user manual: It may have specific troubleshooting guides for your model.
For more detailed troubleshooting guidance, please check our blog articles on the Monsta-RC website. We regularly update our blog with helpful tips and solutions for common issues.
If problems persist, please contact our customer support team for assistance.